Dubai is a bustling metropolis that attracts people from all over the world for its luxurious lifestyle, booming economy, and abundant job opportunities. However, with a growing population and an ever-expanding real estate market, tenant issues have become increasingly common in Dubai.
Many landlords in Dubai are known to be strict when it comes to enforcing the terms of the lease agreement. For example, tenants may face penalties for minor damages or late maintenance and repair solutions, even if they have a legitimate reason for the delay. This can create a hostile environment for tenants, and many may feel intimidated or afraid to speak up about any issues they face.
As a tenant in Dubai, you are protected by various laws and regulations that govern the relationship between landlords and tenants.
Maintenance and repairs are usually the biggest concern when you are already occupying the property. Depending on the terms of your tenancy contract; your landlord or property manager should be responsible to provide prompt and efficient maintenance and repairs for any issues that may arise in your rental unit, such as plumbing problems, electrical issues, air conditioning breakdowns, or appliance repairs.
The Landlord may also provide you with some or all of the following as part of your tenancy or lease agreement:
It's important to review your tenancy or lease agreement to see what services are included and to communicate with your landlord or property manager if you have any questions or concerns.
However, expect to deal with some situations where the lack of communication, lack of regulations knowledge, and even bad intent may bring very disturbing outcomes, and in this regard look for solutions to protect your interests as a tenant.
As a tenant in Dubai, you may face some complex technical complaints against your landlord such as:
Your first action should be to record the complaint properly through a property inspection by Realpoint Real Estate Consultancy and issuance of a Property Complaint Report to support any legal action you may consider taking
Furthermore and depending on the type of property, Realpoint Real Estate Consultancy may be in a position to lodge the report directly with RERA on your behalf as a record which will support your further legal action to help a fast and effective resolution.
Once the report is provided, you can consider any of the following further legal actions to take:
It is recommended that you try to resolve any issues with your landlord directly before filing a complaint with any authorities. However, if you are unable to resolve the issue, you have the option of filing a complaint with the relevant authorities.